SUPPORT / SAMPLES & SAS NOTES
Problem Note 36991: "ERROR: Unable to set prompt values" when using a SAS® Information Map prompt in SAS® Enterprise Guide®
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In SAS Enterprise Guide, selecting prompt values for an information map might result in the following error:
[ java.lang.NullPointerException ] ERROR: Unable to set prompt values.
In the SAS® Add-In for Microsoft Office, you do not see an error but no results are returned.
Typically, this problem only occurs when you select hundreds of values and an internal space limit is reached.
As a workaround, select fewer than 500 prompt values.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | Base SAS | z/OS | 9.2 TS2M0 | 9.3 TS1M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP 64-bit Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft® Windows® for x64 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled HP-UX | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 9.2 TS2M0 | 9.3 TS1M0 | ||
| HP-UX IPF | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux for x64 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| OpenVMS on HP Integrity | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Solaris for x64 | 9.2 TS2M0 | 9.3 TS1M0 | ||